Job Description

Our Carry-out Specialists provide excellent guest service over the phone and in person. Answer incoming

calls to the restaurant and provide appropriate service.

Responsibilities

• Greet guests as they enter the restaurant and seat them as needed.
• Provides menus and takes orders over the phone or in-person, or through a mobile device.
• Responsible for handling all To-Go, Curbside, and third party delivery orders.
• Ensure all food items ordered are included and meet food presentation standards, provide
• garnishments, utensils.
• Process transactions within the point of sale system accurately.
• Maintain the cleanliness and sanitation of the counters, main entrance, and Lobby.
• The ability to thrive in a fast-paced environment.
• Responsible for restocking of carry out items beginning and end of shift. 
• Maintain a positive, courteous, and upbeat attitude with a sense of urgency. 
• Work as a team to help out where needed.

Qualifications:

• Excellent communication skills.
• Knowledge of POS or similar and tablet is a plus.
• Previous host/cashier experience in restaurant or hospitality is a plus.
• Must be able to work different shifts, including holidays, nights and weekends. 
• Must be able to carry trays or supplies.
• Must have the ability to communicate clearly, answer questions, and make suggestions.

Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there’s one ingredient that’s always constant — a smile. We’ve seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one.
This is just one of the many fun and exciting changes you can expect from IHOP®. Because we know the shortest distance between two people is a smile. –

Job Tags

Similar Jobs