Job Title: Case Manager Transitional Shelter (Families & Children)
Location: New Rochelle, NY
Salary:$55,000 - $60,000 per year
Job Type: Full-Time, On-Site
Reports to: Director of Social Services / Program Director
We are seeking a compassionate, organized, and mission-driven Case Manager to support families with children residing in our transitional shelter in New Rochelle, NY. The Case Manager plays a key role in helping families achieve housing stability, access critical services, and work toward long-term independence.
Key Responsibilities Qualifications What We OfferManage a caseload of up to 25 families, providing comprehensive case management services
Develop, implement, and monitor individualized service plans (ISPs) in collaboration with clients
Conduct intake assessments and ongoing needs assessments
Provide referrals and connections to housing resources, public benefits, employment, childcare, education, and healthcare services
Advocate on behalf of clients with landlords, schools, service providers, and government agencies
Maintain timely and accurate documentation in electronic case files in accordance with funder and agency requirements
Participate in interdisciplinary team meetings, case conferences, and staff trainings
Provide crisis intervention and support during housing emergencies, domestic violence incidents, or mental health challenges
Monitor client progress and adjust service plans accordingly
Assist families in preparing for independent living, including budgeting and securing permanent housing
Bachelor's Degree in Social Work, Human Services, Psychology, or related field (Master's Degree a plus)
At least 1 2 years of case management or direct service experience with vulnerable populations, preferably families or children in shelter/housing settings
Strong understanding of trauma-informed care, housing instability, and the NYC/Westchester human services landscape
Excellent organizational, time-management, and communication skills
Proficiency with case management software and Microsoft Office
Bilingual (English/Spanish or other relevant language) a plus
Ability to work flexible hours, including some evenings or weekends as needed
$55,000 - 60,000 annual salary
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