Job Description

Job Title: Receptionist

Location: RWJ New Brunswick

Department: Conceirge

Req#: 0000196888

Status: Part-Time

Shift: Evening

Salary Range: $17.05 - $17.05 Hourly

Pay Transparency:

The above reflects the anticipated hourly range for this position if hired to work.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

About the Jack & Sheryl Morris Cancer Center:

RWJBarnabas Health is proud to introduce the Jack & Sheryl Morris Cancer Center the first freestanding, NCI designated comprehensive cancer center in New Jersey. This state-of-the-art facility will provide a full spectrum of inpatient and outpatient cancer services, coupled with groundbreaking research laboratories and patient wellness resources.

With 84 infusion bays, 74 exam rooms, advanced radiology featuring four linear accelerators, top-tier diagnostic equipment, pharmacy services, and an outpatient urgent care, the Morris Cancer Center is designed to elevate and transform oncology care.

As we prepare to open this innovative center, we are seeking dedicated healthcare professionals to join our team. This is your opportunity to be a pioneer at the forefront of cancer care treatment and make a lasting impact for patients and families across the state.

Job Overview:

The Receptionist maintains high standards on a daily basis as they pertain to customer service within the reception department. They are responsible for maintaining patient information services at the lobby reception desk and other designated locations. The Receptionist demonstrates positive guest relations to all patients, staff and visitors.

Qualifications:

Required:

• High School diploma

Preferred:

• Customer service experience

Scheduling Requirements:

• Part-time (24 hours/week)
• Evening shift (2:00pm - 10:30pm)
• Rotating weekend and holiday schedule

Essential Functions:

• Greets patients and visitors as soon as they approach the desk in a courteous manner
• Offers assistance and provides accurate information and directions
• Exhibits friendly and helpful behavior by anticipating and responding to the needs of patients and visitors
• Exhibits proficiency in computer use, comfortable using multiple screens
• Ensures that visitors and callers receive accurate information.
• Answers telephone calls promptly and appropriately
• Adheres to department policy regarding transferring calls and disseminating patient information
• Demonstrates telephone courtesy and positive guest relations skills
• Has general knowledge of all department locations throughout the hospital
• Demonstrates good communication and customer service skills as they relate to the patient population served i.e.: infant, pediatric, adolescent, adult and geriatric
• Has knowledge of Hospital Policy regarding courtesy parking
• Has knowledge of patient privacy policy and procedures
• Checks and assigns vendor passes
• Checks employee ID badges
• Monitors and reports suspicious activity to security
• Assists in the training and supervision of volunteers assigned at the Info desk
• Demonstrates sensitivity and tact in dealing with volunteers
• Assists with any other functions which pertain to the Reception Services and Security department
  

Other Duties:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer

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