Job Description

Front Desk Receptionist  7 am - 3:30 pm ( weekends)

PIW is committed to improving the behavioral health care within our community by going beyond the traditional.  We will continue to develop diverse and dynamic treatment programs and establish partnerships with others to understand and serve people where they live.  Together we will build upon our strengths and human spirit to create a different future.

The Psychiatric Institute of Washington provides comprehensive behavioral healthcare for children, adolescents, adults, and senior adults suffering from mental health and addictive illnesses.  PIW is a 130 bed, short-term, acute care hospital offering inpatient, partial and intensive outpatient hospitalization, as well as specialized treatment programs for chemical dependency.  PIW has an excellent reputation as an innovative hospital with caring, dedicated staff, experienced in the delivery of behavioral healthcare.  Situated in the safe, historical Tenleytown neighborhood, PIW is one mile from the Tenleytown Metro stop and within walking distance to local cafes and restaurants.

BASIC FUNCTION:

Ensures the communication and customer service operation of the hospital is provided timely and effectively at all times and provides professional customer relations to a patient population of ages 10-65+.

Monitors video, fire and smoke detector equipment at the front desk and notifies the appropriate on-call personnel in the event of an incident or emergency.

Acts as answering service for MPG directors and other staff according to written procedures.

Answers questions and gives information in person or over the telephone, based on knowledge of the hospital and regulations.

Presents a good first impression to persons entering the hospital.

Internally, the incumbent will interface with hospital management and staff.

Externally, the incumbent will interface with all visitors and the general public.

Benefit Highlights:

Our employees are our most valuable asset and we are dedicated to provide a challenging and rewarding work environment to all our employees. 

• Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• UHS employee discounted stock option plan
• Tuition Reimbursement and Student Loan Repay Program
• Employee Assistant Program (EAP)
• Life Insurance and Disability Insurances
• Flexible Spending Account
• Pre-tax Metro SmartTrip Benefits 
• Career development opportunities within UHS and its 300+ Subsidiaries!
• 30% tuition savings on RN-BSN, MSN, MPH, and MSW degree and certificate programs
• 20% tuition savings on the DNP program with UHS partnered universities

Who we are:  

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed  Fortune 500 corporation, annual revenues were $11.6 billion in 2020. In 2021, UHS was again recognized as one of the World’s Most Admired Companies by  Fortune;  in 2020, ranked #281 on the Fortune 500; and listed #330 in Forbes ranking of U.S.’ Largest Public Companies. Headquartered in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

MINIMUM REQUIREMENTS:

High school graduate or equivalent education experience.

Two years general office experience.

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